Privacy Policy

This Privacy Policy explains how Monkey Ocean Insurance processes personal data through monkeyoceanwatch.garden in connection with insurance selection services for retirees.

Policy guidance

This section introduces how personal information, user rights, and support pathways are addressed in the document below.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
User Rights

Your Rights

Depending on your location and the circumstances, you may have rights to request access, correction, deletion, or restriction of certain personal data, and to object to some processing. You may also be able to request a copy of the information we hold about you, subject to legal limits and verification requirements.

Available rights may vary depending on the nature of the request and applicable law.
Requests

How to Make a Request

To protect privacy and security, we may ask for information needed to verify your identity and understand your request. We will respond within a reasonable period and in accordance with applicable law.

Requests are reviewed for identity, scope, and legal exceptions before a response is issued.
Data Retention

Data Retention

We keep personal data only for as long as needed for the purposes described in this policy, including service delivery, recordkeeping, dispute handling, and legal compliance. When data is no longer required, we delete it, anonymize it, or retain it in a restricted form if the law or a legitimate business need requires it.

Retention periods are based on the purpose of collection, legal obligations, and operational needs.
Policy Updates

Policy Changes

When we make material changes, we will update the policy on the site and may provide additional notice where appropriate. The revised version applies from the stated effective date.

We may revise this policy to reflect changes in our practices, services, or legal requirements.

Contact Information

Privacy email
Telephone
+1 809-613-5252
Mailing address
Calle 5 Villa Montellano, Puerto Plata
Privacy inquiries

Use the listed contact channels for questions about this policy or the handling of personal data.

01

Data We Collect

We may collect identifiers and contact details, age or retirement-related information, insurance preferences, communication records, device and usage data, and any other information you choose to provide when requesting insurance selection support or using the site.

The categories collected depend on how the site is used and what information is submitted.
02

How We Collect Data

We receive data directly from you when you complete forms, send messages, or request assistance. We also collect certain information automatically through the site, such as browser details, device data, and interaction logs. In some cases, we may receive information from service providers that support site operation or communication functions.

Information may come from direct submissions, site activity, and limited technical records.
03

Types of Cookies

We use essential cookies to support core site functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and lifespan.

The site uses a limited set of cookies tied to operation, preferences, and analytics.
04

Cookie Controls

You may manage cookies through your browser controls and, where available, through on-site preference tools. Disabling some cookies may affect basic site functions, saved preferences, or the accuracy of usage measurements.

Browser settings can usually be used to block or remove cookies, subject to site functionality limits.
Why we process data

How We Use Data

We use personal data to respond to inquiries, assess insurance selection needs, provide requested information, manage communications, maintain and secure the site, monitor performance, prevent misuse, comply with legal obligations, and keep internal records related to our services.

Note
We process data only for purposes connected to the site and the services it supports.
Third-party sharing

Service Providers

We may share personal data with vendors and other service providers that support hosting, analytics, communications, security, record management, and related operational services. These parties are expected to use the information only for the services they provide to us and to maintain appropriate confidentiality safeguards.

Note
Service providers receive only the information needed to perform their assigned functions.